This Privacy Policy explains how Simple Solutions ("Simple Solutions," "we," "us," or "our") collects, uses, and shares information when you visit simplesolutionscompany.com (the "Site"), contact us, or request our free missed-call audit. By using the Site, you agree to the practices described here.
1. Information we collect
Information you give us
When you submit a form on the Site — for example our contact form or our free missed-call audit request — we collect the information you choose to provide, which may include:
- Your name and the name of your business
- Email address and business phone number
- Your trade, city, and the service you're interested in
- Any message or details you include about your business
Information collected automatically
Like most websites, we automatically collect certain technical information through analytics and your browser, such as IP address, device and browser type, pages viewed, and referring pages. We use Google Analytics for this purpose.
Information from the free missed-call audit
If you request our free missed-call audit, you are asking us to place a small number of test phone calls to the business phone number you provide. We record whether each call was answered, went to voicemail, or was missed, and we use this to prepare your report. We do not record the contents of conversations.
2. How we use your information
- To respond to your inquiries and provide the services or reports you request
- To schedule and conduct the free missed-call audit you signed up for
- To contact you about our services, including follow-up about your inquiry
- To operate, maintain, and improve the Site
- To comply with legal obligations and protect our rights
3. How we share information
We do not sell your personal information. We share it only as needed to run our business, including with:
- Service providers that help us operate, such as Google (for analytics and for storing lead submissions in Google Sheets via Google Apps Script) and Calendly (for scheduling calls).
- Legal and safety reasons, when required by law or to protect the rights, property, or safety of Simple Solutions, our clients, or others.
- Business transfers, in connection with a merger, acquisition, or sale of assets.
4. Cookies and analytics
The Site uses cookies and similar technologies, including those set by Google Analytics, to understand how visitors use the Site. You can control cookies through your browser settings. You can also opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
5. Data retention
We keep the information you provide for as long as needed to respond to you, deliver our services, and for legitimate business or legal purposes. You may ask us to delete your information at any time (see Section 7).
6. Security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your choices and rights
You may request to access, correct, or delete the personal information we hold about you, and you may unsubscribe from marketing communications at any time. To make a request, email us at info@simplesolutionscompany.com. Depending on where you live, you may have additional rights under applicable privacy laws.
8. Children's privacy
The Site is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.
9. Third-party links
The Site may link to third-party websites and tools (such as Calendly). We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after changes take effect means you accept the updated policy.
11. Contact us
If you have questions about this Privacy Policy or our data practices, contact us at info@simplesolutionscompany.com.